Food Allergy & Intolerance Policy

The following information is designed to assist guests with food allergies. Whilst we are aware that many of our valued guests have varying degrees of food intolerances and allergies they deal with on a daily basis so please do not hesitate to consult us, if possible always in advance, with regards to any special dietary needs & we will do our best, where possible, to accommodate you. Unfortunately we deny any responsibility in these cases since although we do our utmost we cannot give a 100% guarantee in such situations seeing that all food is prepared in the same kitchen, hence the risk of cross contamination always exists.

PREPARATION STATEMENT

Whilst we may have individual products or ingredients that do not contain a specific allergen, we do not have the ability to:

  • Segregate those products during normal kitchen processes. As a result, such products could come into contact with an ingredient that might otherwise cause an allergic reaction
  • During preparation, we do not use separate fryers, grills, ovens & all kitchen equipment for cooking. Because of this, there is the potential for allergen / gluten crossover with any of our cooked items
  • Most of our fried items are fried and sauced in the same containers
  • Vegetable / Sesame / Animal shortening is used to fry products
  • We grill many items that contain allergens, and cross contact with other allergens may occur during the cooking process.

PLEASE NOTE

Because of our reliance on suppliers for accurate information, the shared cooking and preparation areas in our kitchen, and the above-mentioned kitchen procedures involved in cooking, we cannot eliminate the risk of cross contamination or guarantee that any item is free of any allergen hence most common allergens could be present in each menu item. If you have questions about this information, please ask to speak to a Restaurant Manager. If you have any questions about food allergies, intolerances or sensitivities, we recommend that you contact your specialist.